Geek Squad
2.8 / 5 22 rating
Customer Reviews
  1. IWIN4MYFANS
    May 26, 2019 at 01:40 AM
    (5)
    My hard drive was no longer being read by my BIOS and presumably dead. The first person (Chris) helping me immediately suggested it was probably dead but he listened to everything I tried on my own and was willing to do everything I suggested. He checked my battery, he took my SSD out to see if it would be read by another machine, and showed me how my laptop was put together. Once I was confident that it was indeed the case they helped me pickout the proper m2 ssd that was needed since they didn't carry the one I needed in store. I ordered it and brought everything back and the work was done in 1 hour. They did not try to upsell me and in fact told me that since I already owned a certificate for windows 10 and that I was a software engineer that I could just install windows 10 on my own. They answered all my questions and taught me all things relevant to the problem. All in all I just had to pay for them to install the new SSD and that was money well spent for how much personal attention they give the issue. Plus everyone was super friendly.
  2. Kevin Diaz
    February 24, 2019 at 20:34 PM
    (1)
    This particular Geek Squad has poor appointment times and I would highly recommend to NOT change your iphone battery here at all. If you get lucky enough that theyre in the mood to even accept your phone after making you wait 30-40 minutes to fill out bare bones basic paperwork. Once they accept your phone they reject just about anyone after very carelessly taking apart your phone by making claims to water damage to phones that have never seen water, returning my phone with a crack on the glass in the back, and leaving a screw loose after installing a battery with lower battery life in my brother's phone that later damaged his phone screen and then did not offer any sort of compensation for the damages and claimed it was not their fault and offered to check it out with a diagnostic fee....
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  • Monday: 10:00 AM – 9:00 PM
  • Tuesday: 10:00 AM – 9:00 PM
  • Wednesday: 10:00 AM – 9:00 PM
  • Thursday: 10:00 AM – 9:00 PM
  • Friday: 10:00 AM – 9:00 PM
  • Saturday: 10:00 AM – 9:00 PM
  • Sunday: 11:00 AM – 8:00 PM
  • 3750 SW Archer Rd, Gainesville, FL 32608, USA

  • (352) 379-8500