Electronic Laboratory - TV/Stereo, Appliance Repair Service
3.3 / 5 90 rating
Customer Reviews
  1. Michelle Rose
    May 08, 2019 at 19:58 PM
    (5)
    Just had my first experience with this company and wanted to say that I’m very pleased with the service they provided. Liz did a fabulous job coordinating my appointment, and when I had to reschedule, she gave me the first available, which really wasn’t convenient for me, but I took it, since it’s my refrigerator that needs service. She then called the next day to let me know that the tech could come earlier, if I was available. She gave me the 4 hr window in which he would be arriving, which is pretty standard, and advised that he would call 30 minutes out. The tech called to say he was on his way, and not a minute later, Liz called to make sure that I had gotten the call. Marlin the tech, diagnosed the issue with my fridge, ordered the part, advised my fridge would continue to function until the part came in, and said they would let me know when it arrived so he could come back. I know this company is very busy, and handles service for items under warranty. That’s how I got to them. I read the reviews but always like to decide for myself based on personal experience. Mine has been stellar. Remember to treat people the way you would want to be treated. Appreciate when someone is trying to help you. You are the customer and you did pay for your warranty, etc. but it doesn’t give you the right to be rude or condescending to the person on the other end of your phone.
  2. Carlos Lopes
    May 16, 2019 at 22:17 PM
    (3)
    Repairs take exceedingly long. You are given zero updates along the way. They give no summary of the repairs done or what was wrong with the equipment. My product was returned to me in worse condition than originally sent. Will have to call the manufacturer to look for another repair center. Avoid this place!! Edit: called pioneer... They instructed me to hard reset the receiver. After the reset, unit is working. The repair worked after the reset. This place could do better giving updates.... But they atleast fix your units.
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Related Listings
  • Appliances Tech
  • Total: 0    Avg: (0)
  • 136 NW 41st Ct, Pompano Beach, FL 33064, USA
  • (561) 305-3243,
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  • Monday: 8:30 AM – 5:30 PM
  • Tuesday: 8:30 AM – 5:30 PM
  • Wednesday: 8:30 AM – 5:30 PM
  • Thursday: 8:30 AM – 5:30 PM
  • Friday: 8:30 AM – 5:30 PM
  • Saturday: Closed
  • Sunday: Closed
  • 2206, 1301 W Copans Rd # A4, Pompano Beach, FL 33064, United States

  • (954) 969-2855