Mr. Appliance of Naples
4.3 / 5 62 rating
Customer Reviews
  1. Mary Ann Wallace
    February 22, 2019 at 15:05 PM
    (5)
    I had a dishwasher that was leaking through its door. From searching on the Internet I saw that probably causes could be the gaskets that line the door or seals. So I figured it might be worthwhile to have it checked out before just going and buying a new one. What I liked about Mr. Appliance of Naples is when I called for an appointment, the representative accommodated my request for the day I specified and told me I would receive a text the day before in the late afternoon telling me what time he would be there. I did not have to wait around wondering. The text came in as she said it would and that morning another text came in from Benny, the technician with his photo telling me he would be there shortly, which was within the time frame I had been given. Benny was professional, took off the kick plate to look under the built in dishwasher, examined and tested the dishwasher and reported to me that I had a cracked pump. He could see where the leak was coming from. Given the age of the dishwasher, definitely not worth repairing. For me, the $99 diagnostic fee was well worth it. I liked the fact that he had a tablet that showed the exact model with all the parts. He utilized resources that backed up his conclusion also that it wasn't worth it to fix. I also learned that sometimes searching on the Internet for problem solutions might not really lead to finding the right problem or solution. I've had other appliance repair people in the past and had to replace rather than repair because these days, it usually is better to replace than repair unless it is under warranty. I would definitely use Benny Navarro with Mr. Appliance of Naples again.
  2. Ryan Brick
    March 17, 2019 at 18:12 PM
    (5)
    They have excellent communication which is a high priority for working parents like us. The technician (Benny) was on time (both times we used them) and notified us with text with his picture and contact info when he was on his way. He was very knowledgeable, friendly, and efficient with affordable services. All around this is an A+ Company and we will always call them first for appliance needs.
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  • Monday: 8:00 AM – 6:00 PM
  • Tuesday: 8:00 AM – 6:00 PM
  • Wednesday: 8:00 AM – 6:00 PM
  • Thursday: 8:00 AM – 6:00 PM
  • Friday: 8:00 AM – 6:00 PM
  • Saturday: Closed
  • Sunday: Closed
  • 1250 Tamiami Trail N #305, Naples, FL 34102, USA

  • (239) 431-9943