Microwave Electronics
2.3 / 5 3 rating
Customer Reviews
  1. Dan Millen
    December 08, 2018 at 02:28 AM
    (1)
    Extremely poor customer service and after hiring another company for the same repair found out that Microwave Electronics never really repaired the problem to begin with. Referred this company to many clients after thinking they were honest and reliable. They aren't and I highly recommend not using them. I will be contacting the manufacturer that recommended them to me in the first place to repair a refrigerator. The only reason I left one star is because I'm not able to leave less than that. I have been a contractor and in the home repair business for 18 years and this is the 1st negative review I have left for another service provider. I am sorry that I referred this company to my clients. Please don't make the mistake of using this company. They outright lied about a repair where the part was under warranty, when the refrigerator was having the same problem after a few months, they kept on coming up with excuses as to why they couldn't get a technician back out. Liars and scammers. Do yourself a favor and find another company. This one will take advantage of you.
  2. Susan K.
    February 09, 2018 at 17:43 PM
    (5)
    When I was looking for online reviews for a great appliance repair business, there was very little information about Microwave Electronics. That's probably a good thing, because people tend to only write reviews when they're unhappy with the service they received. But I had two fantastic experiences with Microwave Electronics, so I thought it might help other people searching for a reputable company with great customer service. We first used Microwave Electronics a few years ago when we bought our Bosch dishwasher. I expected to be blown away by it because I'd heard Bosch was the best - but it wasn't cleaning all that well. Rosner's sent over Mitch from Microwave Electronics and he showed me how to get the best performance out of my new dishwasher. He provided outstanding customer service. Recently there was a recall for a part on my dishwasher, so I chose Microwave Electronics to do the repair. Once again, they provided exceptional customer service. Margaret, who set the appointment, was so kind, knowledgeable, and friendly over the phone. Mitch and Nick came out to replace the recalled part, and once again provided helpful hints on how to keep my dishwasher working at top efficiency. I highly recommend Microwave Electronics!
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    • West Palm Beach, FL 33406, USA

    • (561) 432-8511